Welcome to our customer-friendly Refund Policy. We understand that sometimes things don't go as planned, and you might need to cancel or return a product. Our policy is designed to make the process smooth and hassle-free for you. Please review the following guidelines for a seamless refund experience:

Cancellation and Product Return

If you decide to return a product, you can do so according to our Return Policy and the terms outlined below:

• Cancellation Before Shipping: If you cancel an order before the product is shipped for delivery, we'll gladly process a refund for the accepted cancelled orders.
• Product Return within 10 Days: In case you wish to return a product within 10 days from the order delivered date, the amount you paid for the product will be refunded. Please note that refund will only be initiated after quality checks.
• Return of Defective Goods: If you receive a defective or damaged product, rest assured that we'll provide a complete refund, once the defect or damage is confirmed by our team upon receiving the returned product.

Refund Processing Time

Refunds are typically processed within 5-7 working days after the completion of quality checks on the returned product. However, please keep in mind that the actual processing time might vary based on different banking and payment channels.

Please note that any delays or errors in the refund process due to issues with banks or third-party service providers are beyond our control. Rest assured; we'll do our best to ensure a timely refund process for you.

For any questions or concerns regarding refunds, please don't hesitate to reach out to our dedicated customer support team at info@cuddlewell.in. We're here to assist you every step of the way.

At Cuddle Well, we value your satisfaction and aim to provide you with a seamless shopping experience. Thank you for choosing us for your shopping needs!